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How janda303 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you create an account, deposit via DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectedDANA, OVO, GoPay wallet data securedNo third-party data salesYour right to request deletionIndonesia-accessible support
janda303 How janda303 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Reach out through any of the channels below and mention your registered wallet — DANA, OVO, or GoPay — so we can locate your account quickly.

Live Chat Open the chat widget from any page on janda303. Mention your registered wallet number so we can pull up your account record without delay.
Email Support Send your privacy request to our support address listed in the account help section. Include your account username and the wallet type you use for deposits.
Account Help Centre Log into your account and head to the Help section. From there you can submit a data access or deletion request directly, tied to your session for faster processing.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We treat your account data the way you treat your DANA PIN — as something that should never be exposed. Here is how we approach each layer of data protection on janda303.

Encryption in Transit

All data sent between your device and our servers — login credentials, deposit confirmations, wallet references — travels over SSL encryption. This applies to mobile access and desktop sessions equally.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. No behavioural tracking data is shared with advertising third parties. Adjust cookie settings in your browser at any time.

Data Retention Schedule

Account records are kept for as long as your account is active and for the period required by applicable law after closure. Once the retention period ends, personal identifiers are removed from our active systems.

Your Right to Request Access or Deletion

You can ask us for a copy of the data we hold about you, or request that we delete it, subject to any legal retention obligations. Contact support via live chat or email with your account username to start the process.

Your Privacy Policy Questions, Answered

These are the questions we get most often about how janda303 handles personal data. If yours is not here, reach out through live chat or the Help section in your account.

We collect your name, contact details, and the wallet identifier you choose — DANA, OVO, or GoPay. We also log your device type and login timestamps for account security.

No. We pass only the minimum transaction reference to the payment processor to complete a deposit or withdrawal. Your full wallet credentials stay with your e-wallet provider.

Log in to your account, go to the Help section, and submit a data access request. Alternatively, reach us via live chat or email with your username and registered wallet type.

Yes. Submit a deletion request through the Help section or contact support directly. Deletion is subject to any legal retention periods that apply under local law.

We retain data while your account is active and for the period required by applicable law after it closes. Once that period ends, personal identifiers are removed from our active systems.

We use session cookies to maintain your login and analytics cookies to measure page performance. No data is sold to ad networks. You can adjust or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.